Returns & Changes

Before making a purchase with McNees Knives, please make sure you understand our policy for product returns and cancellations.
Return Policy
  • We offer returns on McNees Knives products that are unopened and unused for up to seven days from the date of receipt by the customer.
  • Please complete our online Service Request form to obtain a return authorization before sending items back. Please do not ship an item without first contacting us.
  • We do not offer returns on customized products.
  • Items must be in new and unused condition with all original packaging and documentation.
  • McNees Knives charges a 10% restocking fee for all returns, effective 12/1/22.  
  • Your refund will be complete when we verify that any returned items are unopened and unused. 
Order Cancellations

You are responsible for processing fees if you cancel an order after placing it, even if the item has not yet shipped. Those fees include the 3.5% amount that McNees Knives is charged by our payment processor when an order is placed, regardless of whether you cancel or not. Please be aware before you order that these fees will be taken out upon cancellation. If using Sezzle, the fees associated with will be deducted from your refund.