Warranty

Our warranty does not cover the following:

• Normal signs of rust or wear
• Breakage or damage due to improper use
• Knives with after-market modifications
• Lack of or improper maintenance
• Lost or damaged hardware
• Blades that have been swapped
• Damage from modifications to the knife
• Knives that have been laser engraved by a 3rd party
• Spine whacking or other abuse
• Modifications to the detent, lockside, lockface, thumbstuds or lockbar cutout
• Use of power tools to disassemble or assemble your knife
• Knives that have been heat anodized with a torch

If you have a potential warranty issue, please complete our online Service Request form before you send anything to us. We will provide the shipping address and a return authorization (RA) number that must be included with your shipment.

When sending an item for warranty work, please include a note inside your package with the following information:

• Full name
• Return shipping address
• Email address
• Phone number including area code
• Full description of the problem

If we find that the issue with your product is not covered under warranty, we will contact you with a quote prior to performing any repair work.

DETENTS: McNees folding knives are made to exacting specifications, including detents. We do not modify detents, and being unable to “flick” or "Spydie flick" your McNees folding knife open is not covered under our warranty. 

If you have other questions, please watch this YouTube video to learn more about the detent on your McNees folder. https://youtu.be/gEEW667vrhw

BLADES: The blade on your McNees folding knife has been hand-fit with the handle to ensure optimal performance. For that reason, you should not swap blades from one folding knife to another. A blade that has been swapped and does not fit appropriately is not covered under warranty.