I recently made an order for the remaining two inlays I wanted to add to my growing collection, and ordered the Blue Richlite and the OD Green G10. The Blue Richlite had a lot more red than anticipated and the O
D Green G10 that was shipped was actually the OD Green Micarta. I reached out to Customer Service and sent a picture of what was sent and without asking, they apologized and sent out two new inlays at no cost! I tried to pay, but they kindly declined. When someone gives me side eye at the cost of my McNees, I can just say "Well, Bless Your Heart", and know I am not only getting a tool for life, but the support that goes along with it. Stellar Customer Service guys! Bravo Zulu!